We want you to love your skincare. If you are not satisfied, this Refund Policy explains your options.
Eligible within 5 days of delivery.
Products must be unopened, unused, and in original packaging.
Proof of purchase (order confirmation or receipt) required.
Opened skincare products (for hygiene reasons).
Gift cards, downloadable products, promotional items.
Contact support@YouAreGlowing.com with your order number.
Wait for our confirmation and return instructions.
Ship item back at your expense unless it was defective.
We inspect and notify you of approval or rejection.
Approved refunds will be processed to your original payment method.
Allow 7 business days for processing.
We replace defective or damaged items. Contact us for instructions.
If you don’t see a refund, check with your bank or card provider. Contact us if issues persist.
Refunds are issued at the discounted price.
If your product arrives defective or incorrect, notify us immediately with photos. We’ll resolve promptly at no cost to you.
Return shipping costs and customs fees are your responsibility unless the error is ours.
We reserve the right to deny returns/refunds in cases of excessive, fraudulent, or abusive claims.
Contact:
Email: Matthew@youareglowing.com